Code and runtime failures
PHP errors, HTTP failures, session problems, broken business logic and unexpected application behaviour.
Website and Application Diagnosis
Find out what is actually wrong before paying for the wrong repair.
We examine the authorized technical path, reproduce the symptom where possible and document the evidence, likely cause, affected components and recommended next step.
Problems rarely stay in one technical layer.
A broken checkout could involve JavaScript, PHP, a payment API, database state, expired credentials or a hosting rule. Diagnosis prevents random changes from replacing evidence.
Database problems
Connection failures, incorrect queries, inconsistent records, missing indexes and data-integrity concerns.
Payments, APIs and email
Webhook failures, expired keys, provider responses, form delivery and third-party service problems.
Hosting and server conditions
Configuration, permissions, resources, logs, deployments and environment differences.
DNS, SSL and Cloudflare
Domain records, HTTPS certificates, redirect loops, caching and delivery-layer failures.
Browser and mobile behaviour
JavaScript failures, responsive-layout problems, compatibility and user-interface regressions.
What the diagnosis produces.
- A clear description of the reported problem and business impact
- The evidence examined and tests performed
- A confirmed or probable cause with an honest confidence level
- The affected files, services or technical components
- A recommended repair, stabilization or specialist path
- A definition of work WebMasterSolutions can perform
Authorized systems only.
We evaluate websites and applications that the client owns or is authorized to manage. A diagnosis identifies the observed condition and recommended next step; it does not promise that every defect can be repaired within the initial scope.
Diagnosis pricing.
A free consultation determines fit. Technical investigation begins only after the diagnostic scope and price are agreed.
Initial consultationUp to 30 minutes. No source-code investigation.
FreeFocused website diagnosisFor a defined issue with a limited technical path.
Starting at $249 USDAdvanced application diagnosisFor custom code, databases, integrations or multiple failure points.
$750–$1,500 USDEmergency investigationTwo-hour minimum. Availability is not guaranteed.
$175 USD/hourStart with evidence
Replace uncertainty with a practical technical direction.
Tell us what stopped working, what you expected and when the problem began.
Request a Diagnosis