Faster access to evidence
Authorized access to logs, configuration, files, databases and backups can shorten the path from a reported symptom to a useful diagnosis.
Eligible clients can combine hosting, monitoring, maintenance and technical support through WebMasterSolutions.ca—without being left to coordinate several providers when something stops working.
WebMasterSolutions.ca is not a data-centre operator and does not own the underlying server infrastructure. We work with established hosting providers and manage the website environment on the client’s behalf.
When an eligible website is hosted within an environment we manage, we can access the relevant configuration, logs, backups, database, DNS settings and application files more efficiently. This can reduce diagnostic delays and may allow us to resolve certain problems more quickly.
Managed hosting does not guarantee that every website problem can be prevented or repaired, but it gives the client a clear technical contact and gives WebMasterSolutions better visibility into the systems we are responsible for managing.
Every hosted client receives a defined care agreement. The service is designed for businesses that value responsible technical oversight more than the lowest possible price for disk space.
Authorized access to logs, configuration, files, databases and backups can shorten the path from a reported symptom to a useful diagnosis.
Maintenance records, deployments and known conditions remain connected instead of being divided among several disconnected vendors.
The client contacts WebMasterSolutions first. We determine whether the issue belongs to the website, the managed environment or another provider.
Each plan includes hosting for one eligible system and a corresponding level of recurring maintenance. All prices are in USD.
For eligible informational, professional-service and brochure websites.
For PHP/MySQL, AI-built, member and small business applications.
For businesses that depend on an eligible web application every day.
Additional development is $125 USD/hour. Emergency work outside an agreement is $175 USD/hour with a two-hour minimum and subject to availability. Premium infrastructure and third-party charges are quoted separately.
We review the application, technology, storage, traffic, integrations, email dependencies and current hosting condition before accepting responsibility.
A compromised, unstable, undocumented or outdated system may require a paid diagnosis and approved remediation before migration.
Resource-intensive applications, ecommerce, sensitive information, high traffic and dedicated services require custom evaluation and pricing.
The client should remain the legal owner of the domain and preferably keep it in an account they control. WebMasterSolutions receives delegated DNS access when needed.
Business email should normally remain with a dedicated email provider rather than being treated as part of the web-hosting environment.
Moving a website may improve manageability, but it does not erase inherited defects, unsafe code, compromised accounts or third-party service problems.
Clear boundaries make the service easier to understand before any website is moved.
No. Established third-party providers supply the underlying infrastructure. WebMasterSolutions selects and manages an appropriate environment and acts as the client’s technical contact for the covered service.
No. Monitoring, maintenance and better technical visibility can reduce risk and improve response, but no hosting or software service can guarantee that every interruption or defect will be prevented.
Yes. The non-hosted Website Care, Business Application Care and Priority Application Care plans remain available for clients whose current environment is suitable.
No. The client retains ownership of the domain, website content and client-owned application code. Access is provided only as required to deliver the agreed service.
No. Technical condition, application requirements, traffic, data sensitivity, provider restrictions and required resources must be reviewed first. Some systems require stabilization or custom infrastructure.
Only work that fits the plan’s included service time and defined coverage is included. New features, redesigns, extensive repairs and work beyond the monthly allowance are authorized and billed separately.
Tell us where the website is currently hosted, what it does and whether any problems are already known. We will determine the appropriate assessment or migration starting point.
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